Terms of service

Terms of Service

Overview

This website is operated by the M&A collective. Throughout the site, the terms “we”, “us”, and “our” refer to the M&A collective. By visiting our site or purchasing from us, you engage in our “Service” and agree to the following Terms of Service.

1. Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your country
You will not use our products for illegal or unauthorised purposes
You will not violate any laws in your jurisdiction

2. Personalised Products

All items sold on this website are custom‑made to order. By placing an order, you agree that:

Personalised items cannot be returned or exchanged
You are responsible for ensuring all personalisation details (names, dates, colours, sizes, etc.) are correct at checkout
Production begins shortly after ordering, so cancellations may not be possible

3. Accuracy of Information

We aim to display product colours, designs, and previews as accurately as possible. However, slight variations may occur due to:

Screen differences
Printing processes
Material textures

These variations are normal and not considered defects.

4. Pricing & Payment

Prices for our products are subject to change without notice. We reserve the right to:

Modify or discontinue products
Update pricing
Refuse any order if necessary

All payments must be completed at checkout.

5. Shipping & Delivery

Orders are fulfilled by our production partner and shipped directly to you. Shipping times are estimates and may vary due to:

Carrier delays
Seasonal demand
International customs

We are not responsible for delays outside our control.

6. Returns, Refunds & Replacements

Because items are personalised, we do not accept returns or exchanges unless the item is defective.

We will replace or refund items that are:

Damaged
Defective
Incorrect
Lost in transit

To report an issue, contact us within 30 days of delivery with:

Your order number
Clear photos of the problem

If the customer enters an incorrect address, only the product cost may be refunded.

7. Third‑Party Services (Printify)

Our products are manufactured and shipped by Printify, a third‑party production partner. By purchasing from us, you acknowledge that:

Production and shipping are handled externally
We rely on Printify’s timelines, processes, and quality standards
Issues caused by Printify will be resolved according to their policies

8. Intellectual Property

All content on this website — including images, designs, logos, and text — is the property of [Your Business Name]. You may not copy, reproduce, or distribute any content without permission.